Frequently Asked Questions

We've put together the most frequently asked questions and answers that our customers ask us. If there's anything else you would like to know, call us directly on 01764 449015 and we'll be glad to help.

 

What are your opening hours and when can I place an order?

Our collection hours are as follows:

Monday Closed
Tuesday 4:30pm until 10:00pm
Wednesday 4:30pm until 10:00pm
Thursday 4:30pm until 10:00pm
Friday 4:30pm until 10:00pm
Saturday 4:30pm until 10:00pm
Sunday 4:30pm until 10:00pm

And our delivery hours are:

Monday Not available
Tuesday 5:00pm until 9:30pm
Wednesday 5:00pm until 9:30pm
Thursday 5:00pm until 9:30pm
Friday 5:00pm until 9:30pm
Saturday 5:00pm until 9:30pm
Sunday 5:00pm until 9:30pm

You can place an order any time from when we are open until closing time.


Can I specify whether I want my order delivered or for me to collect it?

Yes, simply let us know at the start of the order process.


Where do you deliver and how much does it cost?

We deliver to the following post code areas: FK14 7J (£8.00), FK15 0 (£8.00), FK15 9 (£8.00), PH1 1AE (£8.00), PH1 1NW (£8.00), PH2 0Q (£4.50), PH2 0R (£4.50), PH2 0SD (£4.50), PH2 0SN (£4.50), PH2 0SQ (£4.50), PH3 0QS (£5.00), PH3 1 (£3.00), PH3 1EA (£3.50), PH3 1EE (£5.00), PH3 1EJ (£3.50), PH3 1EL (£3.50), PH3 1EQ (£3.50), PH3 1EU (£3.50), PH3 1EY (£3.50), PH3 1EZ (£3.50), PH3 1FA (£3.50), PH3 1FG (£3.50), PH3 1FH (£3.50), PH3 1GW (£3.50), PH3 1H (£3.50), PH3 1HN (£5.00), PH3 1JD (£3.50), PH3 1JF (£3.50), PH3 1JX (£3.50), PH3 1LA (£5.00), PH3 1LE (£4.50), PH3 1LG (£4.50), PH3 1LQ (£5.00), PH3 1ND (£3.50), PH3 1NF (£3.50), PH3 1NG (£3.50), PH3 1NJ (£3.50), PH3 1NN (£5.50), PH3 1NZ (£3.50), PH3 1PH (£4.50), PH3 1PJ (£4.50), PH3 1PJ (£4.50), PH3 1PN (£4.50), PH3 1PW (£5.00), PH3 1QE (£3.50), PH3 1S (£3.50), PH4 1AA (£4.50), PH4 1AB (£4.50), PH4 1AD (£5.50), PH4 1P (£4.50), PH4 1Q (£4.50), PH5 2AE (£7.00), PH5 2AN (£7.00), PH5 2AS (£7.00), PH5 2BD (£7.00), PH5 2BP (£7.00), PH7 3NB (£8.00), PH7 3RL (£4.50).


Do I need to present my card when receiving the delivery?

No, once payment is taken we will simply deliver your order to your chosen address.


I'm collecting, where do I go?

We're located at Tango's Chinese, 111 High Street, Auchterarder, Perth, PH3 1BJ

Check out Google Maps for turn-by-turn driving instructions and a map of the area.


Why do you need my personal details?

For all orders, we need your name, phone number and email address. This is to allow us to put a name to your order and contact you in case there are any problems.

You will only be sent marketing communications if you opt in. Find out more by reading our Privacy Policy.


Will it take any longer to make my order up than if I phone the restaurant?

No, as soon as you complete the order process and pay, an email is sent to the restaurant. When they receive it, you are notified that your order is being prepared.


Will you store my payment card details?

No, absolutely not. When it comes time to pay, you will leave our system and be taken to our secure credit card processing company who handles all of our online processing. They do not share your card details with us.


What if the way I want my dish cooked is not a customisation option that I can select?

We will, of course, try to ensure that all preferences are catered for, but in the odd instance that you want something a little different to the menu, please give us a call on 01764 449015.


What if I change my mind about my order?

Unfortunately, once the order is placed and received by the restaurant, you cannot modify your order online. If you are quick, give us a call on 01764 449015 and we will do our best to accomodate you - but this cannot be guaranteed.


What if I have a problem with an order I have received?

We would ask in the first instance to call the restaurant on 01764 449015 and our team will deal with your query.