Frequently Asked Questions

We've put together the most frequently asked questions and answers that our customers ask us. If there's anything else you would like to know, call us directly on 01764 449015 and we'll be glad to help.

 

What are your opening hours and when can I place an order?

Our collection hours are as follows:

Monday Closed
Tuesday 4:30pm until 10:00pm
Wednesday 4:30pm until 10:00pm
Thursday 4:30pm until 10:00pm
Friday 4:30pm until 10:00pm
Saturday 4:30pm until 10:00pm
Sunday 4:30pm until 10:00pm

And our delivery hours are:

Monday Not available
Tuesday 5:00pm until 9:30pm
Wednesday 5:00pm until 9:30pm
Thursday 5:00pm until 9:30pm
Friday 5:00pm until 9:30pm
Saturday 5:00pm until 9:30pm
Sunday 5:00pm until 9:30pm

You can place an order any time from when we are open until closing time.


Can I specify whether I want my order delivered or for me to collect it?

Yes, simply let us know at the start of the order process.


Where do you deliver and how much does it cost?

We deliver to the following post code areas beginning with: FK14 7J (£8.00), FK15 0 (£8.00), FK15 9 (£8.00), PH2 0Q (£4.50), PH2 0R (£4.50), PH3 1 (£3.00), PH3 1EJ (£3.50), PH3 1EL (£3.50), PH3 1EQ (£3.50), PH3 1EY (£3.50), PH3 1EZ (£3.50), PH3 1FG (£3.50), PH3 1FH (£3.50), PH3 1GW (£3.50), PH3 1HA (£3.50), PH3 1HB (£3.50), PH3 1HD (£3.50), PH3 1HE (£3.50), PH3 1HF (£3.50), PH3 1HG (£3.50), PH3 1HH (£3.50), PH3 1HQ (£3.50), PH3 1HU (£3.50), PH3 1HY (£3.50), PH3 1JD (£3.50), PH3 1JF (£3.50), PH3 1PJ (£4.50), PH3 1PN (£4.50), PH4 1AA (£4.50), PH4 1AB (£4.50), PH4 1PR (£4.50), PH4 1PS (£4.50), PH4 1PT (£4.50), PH4 1PU (£4.50), PH4 1PW (£4.50), PH4 1PW (£4.50), PH4 1PX (£4.50), PH4 1PY (£4.50), PH4 1PZ (£4.50), PH4 1QA (£4.50), PH4 1QB (£4.50), PH4 1QD (£4.50), PH4 1QE (£4.50), PH4 1QF (£4.50), PH4 1QG (£4.50), PH4 1QH (£4.50), PH4 1QN (£4.50), PH4 1QP (£4.50), PH4 1QR (£4.50), PH4 1QW (£4.50), PH5 2AE (£7.00), PH5 2AN (£7.00), PH5 2AS (£7.00), PH5 2BD (£7.00), PH5 2BP (£7.00), PH7 3NB (£8.00), PH7 3RL (£4.50)


Do I need to present my card when receiving the delivery?

No, once payment is taken we will simply deliver your order to your chosen address.


I'm collecting, where do I go?

We're located at Tango's Chinese, 111 High Street, Auchterarder, Perth, PH3 1BJ

Check out Google Maps for turn-by-turn driving instructions and a map of the area.


Why do you need my personal details?

For all orders, we need your name, phone number and email address. This is to allow us to put a name to your order and contact you in case there are any problems.

You will only be sent marketing communications if you opt in. Find out more by reading our Privacy Policy.


Will it take any longer to make my order up than if I phone the restaurant?

No, as soon as you complete the order process and pay, an email is sent to the restaurant. When they receive it, you are notified that your order is being prepared.


Will you store my payment card details?

No, absolutely not. When it comes time to pay, you will leave our system and be taken to our secure credit card processing company who handles all of our online processing. They do not share your card details with us.


What if the way I want my dish cooked is not a customisation option that I can select?

We will, of course, try to ensure that all preferences are catered for, but in the odd instance that you want something a little different to the menu, please give us a call on 01764 449015.


What if I change my mind about my order?

Unfortunately, once the order is placed and received by the restaurant, you cannot modify your order online. If you are quick, give us a call on 01764 449015 and we will do our best to accomodate you - but this cannot be guaranteed.


What if I have a problem with an order I have received?

We would ask in the first instance to call the restaurant on 01764 449015 and our team will deal with your query.