Terms of Use of this Website

Introduction

This website ("Website") is owned and provided by Your Web Waiter Limited (registered in Scotland with company number SC518992) whose registered address is at 44 Turnberry Gardens, Cumbernauld, G68 0AZ.

In these Terms of Use, "we", "our" and "us" means Your Web Waiter Limited and "you" and "your" means any person who accesses and uses this Website.

Terms

  1. General
    1. Access to and use of this Website is subject to these Terms of Use and our Privacy Policy. By accessing and using this Website you agree to be bound by and to act in accordance with these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, you are not permitted to access and use this Website and you should cease such access and/or use immediately.
    2. If you breach any term of these Terms of Use, your right to access and use this Website shall cease immediately.
    3. We reserve the right to amend these Terms of Use from time to time without notice by amending this page. The amended Terms of Use will be effective from the date they are posted on this Website. As these Terms of Use may be amended from time to time, you should check them whenever you visit this Website. Your continued use of this Website will constitute your acceptance of the amended Terms of Use.
  2. Our Service
    1. We provide an independent online ordering service for restaurants and takeaways offering a collection or home delivery service which enables you to order from these businesses whilst using this Website. Our service is free for you to use. We receive a fee and/or commission from the restaurant when you use our service to purchase from them.
    2. Please be aware that nothing on this Website is, or shall be deemed to constitute advice or a recommendation or endorsement by us in respect of any product or service referred to on this Website.
    3. We aim to provide uninterrupted access to this Website but we give no warranty as to the uninterrupted availability of this Website. We reserve the right to suspend, restrict or terminate your access to this Website at any time.
    4. We reserve the right to add, amend, delete, edit, remove or modify any information, content, material or data displayed on this Website and without notice from time to time.
  3. Permitted Use
    1. You are only permitted to access and use this Website for your personal, non-commercial purposes, meaning this Website may only be accessed and used directly by a private individual or by a business to seek a product or service directly for that individual or business and on their own behalf. Access to and use of this Website other than for your personal, non-commercial purposes is strictly prohibited.
    2. You are not permitted to use this Website unlawfully, fraudulently, tamper with, modify, reverse engineer or amend any part of this Website in a way that interferes with, disrupts or imposes an unreasonable or disproportionately large burden on our technical systems as determined by us.
  4. Intellectual Property Rights
    1. The copyright in the information, displayed on this Website belongs to us or our licensors. You may temporarily print, copy, download or store extracts of information, content, material or data displayed on this Website for your own personal use, subject to the following conditions:
      1. It may not be used for any commercial purposes and may not be commercially exploited, published, distributed, extracted, re-utilised or reproduced without our prior written consent.
      2. Images displayed on this Website are protected by copyright and may not be reproduced or appropriated in any manner without the prior written consent of their respective owner(s).
      3. It may not be excerpted, utilised, used, reproduced, published, reformatted and/or displayed on any other website without our prior written consent.
      4. The status of us and our licensors as the authors of such information, content, material or data must be acknowledged.
    2. All intellectual property rights including, without limitation, all copyright, design rights, patents, inventions, logos, business names, trading names, service marks and trade-marks, internet domain names, moral rights, rights in databases, data, source codes, software, specifications, know how, processes and business methods (in all cases whether registered or unregistered and including all rights to apply for registration) in and relating to this Website (including information, content, material or data displayed on it) belong to us or our licensors and all such rights are reserved.
    3. Except as set out elsewhere in these Terms of Use, none of the intellectual property rights belonging to us or our licensors in and relating to this Website (including information, content, material or data displayed on it) may be used, copied, modified, published, extracted, utilised, transmitted, displayed, sold, excerpted, reverse engineered, made available, reproduced, reformatted or distributed by you without our prior written consent.
  5. Exclusions of Liability
    1. We will try to ensure that all data on this website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. However, we are not able to guarantee that the data, is accurate.
    2. We do not monitor, verify or endorse data, provided by third parties which is included on the Website and you should be aware that such information may be inaccurate, incomplete or out of date.  We are not responsible for any data included on the Website which has been provided by third parties.
    3. We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.
    4. We are not responsible for any losses or damages arising from an inability to access the Website, or from any use of the Website or from reliance on the data transmitted using the Website where such losses or damages are caused by any event beyond our reasonable control.
    5. We are not responsible or liable for any indirect losses or damages suffered or incurred by you or for any losses or damages suffered or incurred by you which were not foreseeable by us when you accessed or used the Website.
  6. Exclusion of Our Liability in Respect Of Third Party Advice, Assistance, Websites And Products Or Services
    1. Our website allows you to order online, these products are not provided by us but are instead provided by third parties over whom we do not have control. It is your responsibility to satisfy yourself that you wish to obtain any product or service before doing so. We are not responsible or liable for any loss or damage you may suffer or incur in connection with any product or service you obtain after using this Website or for any acts, omissions, errors or defaults of any third party in connection with that product or service.
    2. Please be aware that the information and descriptions of products on this Website may not represent the complete descriptions of all the features and terms and conditions of those products. You must ensure that you carefully read all the features and terms and conditions of any product before ordering it.
    3. If you place an order, you will be contracting with the restaurant or take away of your choosing and be liable for their own terms and conditions of their offering. It is your responsibility to ensure that you understand and agree with those terms and conditions before entering into a contract to obtain that product. We are not responsible or liable for any loss or damage you may suffer or incur in connection with the terms and conditions applying to any contract entered into by you with any third party in relation to any product or for any acts, omissions, errors or defaults of any third party in connection with those terms and conditions.
    4. We provide links from this Website and from emails sent to you as part of our service to the websites of the restaurant or take away that you are contracting with and to secure payment sites. These websites are owned and operated by third parties over whom we do not have control. You access and use these third party websites at your sole risk and your sole discretion. You are solely responsible for any use of these third party websites and for any decision to obtain or refrain from obtaining any of the products or services available on such third party websites. We accept no responsibility for such third parties, their products or services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise). We are not responsible or liable for any loss or damage you may suffer or incur in connection with your use of any third party websites or for any acts, omissions, errors or defaults of any third party in connection with their website.
    5. Your use of any third party website will be governed by their terms and conditions of use and by the privacy policy applicable to that website. Such terms and conditions of use and privacy policy will be different from these Terms of Use and our Privacy Policy. It is your responsibility to ensure that you understand and agree with the terms and conditions of use and privacy policy of any third party website before using that website. We are not responsible or liable for any loss or damage you may suffer or incur in connection with the terms and conditions of use or the privacy policy applying to any third party website.
  7. Your Responsibilities
    1. You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts. We do not accept any responsibility or liability for any loss or damage you may suffer or incur if any information, content, material or data you provide on this Website is not correct, complete and accurate or if it is misleading or if you fail to disclose all relevant facts.
    2. You are solely responsible and liable for your conduct on this Website and for your User Content. You must ensure that:
      1. Your User Content does not violate or infringe any privacy rights, intellectual property rights (such as copyright, database rights and trade marks) or other rights of any third party (including any right of confidentiality).
      2. Your User Content does not violate or infringe any law.
      3. Your User Content is true, complete, accurate and not misleading where it relates to facts, or is genuinely held where it relates to an opinion.
      4. Your User Content is not harmful, fraudulent, threatening, defamatory, embarrassing, distressing, infringing, abusive, inflammatory, intimidating, harassing, libellous, stalking, profane, obscene, indecent, inappropriate, hateful, discriminatory or racially, ethnically, sexually or otherwise objectionable.
    3. You agree that you will be liable to us for any damage, loss, claim, demand, liability or expense (including reasonable legal fees) that we may suffer or incur arising out of or in connection with your conduct on this Website and/or your User Content.
  8. Your emails
    1. E-mails that you send to our customer services team at hello@yourwebwaiter.co.uk will be monitored. This will help us to improve our service to you. Our customer service team are available to deal with your concerns Monday to Friday 9.00am to 5.30pm GMT.
  9. Complaints
    1. Our aim is at all times to provide you with an excellent service. If you are unhappy with our service for any reason, please contact us by e-mailing hello@yourwebwaiter.co.uk 
    2. If you are unhappy with any product you have obtained from a third party or have any complaint regarding any third party, you should address your complaint directly to that third party. If you require their contact details, please contact us at hello@yourwebwaiter.co.uk.
  10. Payment
    1. Payment for other products or services should be made on the relevant third party website when ordering from your chosen restaurant or take away.
  11. Privacy
    1. We are committed to protecting your privacy and we treat your privacy very seriously. We process information about you in line with our Privacy Policy. By using this Website, you agree to the way in which we process and deal with your personal information.
    2. We may disclose your personal information or access your account if required to do so by law, any court, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency.
  12. Governing Law
    1. These Terms of Use and your access to and use of this Website shall be governed by and interpreted in accordance with Scottish law.
    2. Each of you and us submits to the exclusive jurisdiction of the courts of Scotland in connection with these Terms of Use and your access to and use of this Website (including any claims or disputes).
    3. We may make changes to these Terms and Conditions from time to time. You should check this page regularly to see our most up to date policy. It is your responsibility to read thoroughly these terms and conditions of use of our website and by continuing to use the website, you are agreeing to any changes which may have taken place.
  13. Revisions
    This policy was last revised on 8th May 2019